Contact information

Contact Information

Welcome to Koala Babycare. We value your feedback, questions, and concerns. Our dedicated customer care team is here to assist you with anything you need.

How to Reach Us

For all customer support, order inquiries, product questions, or wholesale requests, please reach out to us exclusively via email:

Email Support: koalababycarenursing@gmail.com

Response Time

We aim to read and respond to all inquiries with the utmost attention. Our support team replies within 24-48 hours, Monday through Friday, excluding major holidays.

If you are reaching out regarding an existing purchase, please make sure to include your order number (e.g., #1001) in the subject line or body of your email so we can serve you faster.